Leadership Academy Director

Boston, MA

Leadership Academy Director

This is a new role that seeks someone ready for an exciting, fast-paced environment, deploying innovative programs in partnership with young people and their families across the city of Boston. The person in this role must be a driven, dynamic, hardworking leader that will lead a team of five in designing and implementing innovative programs that prepare young people for 21st century success. Launched in 2018, Camp Harbor View’s Leadership Academy features two programs — the 9th grade RISE program and the Leader in Training Program (LIT). The 9th grade RISE program is nine-month program that serves approximately 100 youth with a focus on social emotional learning and serves a prerequisite to the LIT program. The LIT program is three-year, year-round program that focuses on the development of key social emotional skills while ensuring access exposing all program participants to post-secondary educational and career pathways.

Collectively, the Leadership Academy builds on Camp Harbor View’s signature summer camp experience by providing programs that partner with youth and their families as they move through high school. In 2022, Camp Harbor View went through a strategic planning process, developing new goals for both programs. Their major responsibility is to design and lead a team through the implementation of programs that executes the goals as outlined in the theory of change. This person will also work closely with other department heads, particularly in the clinical and family services departments, ensuring that wrap around supports are in place for youth and families in the Leadership Academy programs. Duties include, but are not limited to team management, workshop curriculum development and facilitation, and program evaluation. The Leadership Academy Director performs a broad scope of responsibilities to support the mission of the organization as well as overseeing the day-to-day operations of the department.


Reports to:
Deputy Director
Location: Primary: 46 Plympton Street, Boston, MA 02118; Seasonal: Long Island, Boston Harbor.
Position: Exempt, Full Time, with work on 2-3 evenings per week (between Monday and Thursday) from October through May, and the potential to support the team with Saturday workshops, as needed, during those months. Summer schedule is normal business hours between 8:00 AM – 5:00 PM Monday through Friday. (From September through April, Camp Harbor View offers Fridays as a hybrid day, giving employees the option to work from on that day.)


Responsibilities:

Leadership Academy Program Implementation 

  • Responsible for the planning and implementation of CHV’s Leadership Academy programs, inclusive of the 9th Grade RISE (realizing success through support and exploration), and LIT (Leader in Training) programs, serving approximately 220 young people between the ages of 14-18.
  • Build on existing curriculum and develop new curriculum that cultivates critical social emotional skills while exposing and promoting access to post-secondary educational and career pathways for all program participants.
  • Ensure the development, analysis, and articulation of clear metrics for organizational success, as well as the successful implementation of evaluation mechanisms.
  • Support and grow targeted initiatives, such as CHV’s digital leadership that exposes young leaders to digital advocacy.
  • Deploy a participant-centered approach in all program design, consistently soliciting feedback from program participants and designing programs accordingly.
  • Develop partnerships with other community-based organizations that support program goals.

Management & People Development 

  • Directly coach and manage four coordinators and one program manager. The LIT program has a coordinator for each grade (10th, 11th, 12th), while the RISE program has one program manager and one program coordinator.
  • Develop high performing staff using the performance management process to coach team members to meet individual development and performance goals regularly throughout the year.
  • Work with the Leadership Team to identify training needs of staff.
  • Maintain a strong sense of CHV culture, ensuring that that we are living our core values of fun, respect, responsibility, community, character, and courage.

Department Leadership and Collaboration

  • Work with the leadership team to monitor and ensure the implementation of CHV’s organizational theory of change.
  • Collaborate with the Clinical Director and Family Services Manager to work creatively to advance and innovate the Leadership Academy program model.
  • Based on the theory of change, work with fellow department heads to ensure a continuity of services for program participants and their families.
  • Work with the leadership team to develop new and innovative ways to engage donors, volunteers, and corporate partners.
     

Qualifications:              

  • 18+ years of age.
  • Bachelor’s degree required.
  • At least 5 years of experience leading and managing teams, with a demonstrated track record of holding self and team accountable to performance goals.
  • Experience working with middle school and/or high school aged youth.
  • Provides proactive and strategic solutions and can execute on those decisions.
  • Ability to adapt to a variety of challenges and situations.
  • Ability to work with youth and families from a variety of backgrounds.
  • Experience using Microsoft Office Suite, inclusive of Excel, Word, and PowerPoint.

To apply, please send resume and cover letter to Danielle Halderman at dhalderman@campharborview.org.

Salesforce Administrator

Boston, MA

Salesforce Administrator

This is an exciting position for an entrepreneurial and team-oriented Salesforce focused professional looking for a fun and exciting challenge working with an organization that is driving change across the city of Boston. Camp Harbor View is an innovative, fast-paced organization that deploys a participant-centered approach to all its programs.

We are looking for a highly capable Salesforce Administrator to ensure that our organization capitalizes on the benefits offered by the Salesforce CRM system. This role will primarily support the proper implementation and maintenance of Salesforce as it relates to implementing high-quality programs for youth and families. In this role, your duties will include integrating existing Salesforce into Salesforce, maintaining our databases, attendance tracking, reporting, integrating new applications, and training staff on the effective use of Salesforce. To ensure success as a Salesforce administrator, you should possess extensive knowledge of Salesforce system administration and the ability to work in a fast-paced environment. The Salesforce Administrator is an important member of the team, leading system development and maintenance that is mission-critical to the organization.


Title/Position:
Salesforce Administrator
Reports to:
Deputy Director
Location: Primary – 46 Plympton Street, Boston, MA 02118. Seasonal – Long Island, Boston Harbor 
Position: Exempt, Full Time with potential to work some evenings and weekends as needed. Hybrid schedule.


Responsibilities:

  • Ensuring optimal performance of Salesforce systems and all other systems used by the program team of the organization.
  • Upgrading and configuring existing systems for optimized integration to Salesforce.
  • Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
  • Importing historic contacts and other data.
  • Maintaining the Salesforce and Form Assembly platforms, as well as building custom reports and dashboards.
  • Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
  • Evaluating and installing new Salesforce releases, as well as providing training and support.
  • Documenting processes, including error reports and changes to field history tables.
  • Preparing reports for the executive leadership team and other departments.
  • Collaborate with members of the Program team to ensure holistic system needs are being met;
  • Support the development and growth of a positive culture within the organization and its programs;
  • Other duties that support the Camp Harbor View community as specified by the Deputy Director.

  

Qualifications:              

  • 18+ years of age;
  • Salesforce certified administrator or Salesforce advanced administrator certification.
  • Ability to edit, use and build code preferred.
  • A bachelor’s degree in computer science would be preferred.
  • 2-3 years of experience as a Salesforce administrator in a similar environment preferred.
  • Extensive experience in the administration and maintenance of Salesforce systems.
  • Experience in performing Salesforce upgrades and ensuring successful integration.
  • Exceptional ability to create and maintain Salesforce databases.
  • In-depth knowledge of Salesforce products and their functionalities.
  • Proficiency in creating Salesforce profiles, allocating roles, and managing access.
  • Knowledge of importing data and generating Salesforce reports.
  • Ability to provide Salesforce training and end-user support.
  • Strong interpersonal and communication skills required;
  • Ability to work with youth and families from a variety of backgrounds; and
  • Ability to work independently and as part of a team.

To apply, please send resume and cover letter to Danielle Halderman at dhalderman@campharborview.org.