When we meet families where they are, we all win
Wearing earrings that said “Young, Black, and Educated” and walking across the stage to accept my diploma from Salem State University, I felt awash in pride and heard my mom cheering loudly from the crowd.
I knew that this accomplishment wasn’t mine alone — my mother had put in 22 years of hard work to make this moment possible. Every sacrifice she made, every dollar she spent, it was all building toward this moment.
I see this same relentless determination and willpower in many of the teens and parents I work with at Camp Harbor View. I work as the Community Resource Coordinator here, and just about everyday I see a mom or dad who remind me of my mom — simply doing everything they can so their kids can thrive. It’s so rewarding for me to be able to help families that remind me of my own, and I wanted to share a few of the lessons I keep coming back to as I strive to support folks as completely as possible.
1. Start with an open mind
Families know and feel that our support comes without judgment, and they learn quickly that we’re ready to show up for them through thick and thin. We don’t just offer support in certain ways or during certain hours — we’re here to meet families where they are. Once we establish with a family that we’re 100% committed to meeting them where they are, the work and relationship building becomes almost effortless.
2. Understand cultural differences and varied needs
Although families experience similar struggles, not every family “struggles” the same, and not every family needs support in the same way. When supporting anyone, it is important to make resources equitable, attainable, and fitting for each person.
3. Commit to building long-term relationships
Everyone comes in with their own life experiences. With each family that I work with, I know that it will take time to build trust and relationships. As a mother myself, I know this firsthand. The one thing that I keep in mind is a simple old lesson I got from my mother; always work to put yourself in someone else’s shoes. Relatability comes with effort, listening, and practicing that very principle in each interaction.
It is the mission of Camp Harbor View to open new doors to opportunity, and I am proud to be part of that mission. The families that I work with never cease to amaze and inspire me and I am proud to support them along their journeys.
With the growth of our family service programs, I know that I will only continue to learn more from our amazing community, and I could not be more excited about the road ahead.